Black Book Rankings recently pegged 2013 “the Year of the Great EHR Vendor Switch” after 17 percent of surveyed doctors reported wanting to switch their medical record software. To find out what it is exactly that is creating discontent among healthcare professionals using EHRs, I talked to Medical Web Experts National Sales Manager, Ron Shoop.
Ron comes into contact with physicians and practice administrators every day – and many of them share their experiences with him about their EHRs and patient portals. Of those looking to switch vendors, says Ron, early EHR adopters are a majority. When they see how their software systems regularly underperform compared to newer products on the market, the obvious decision is to want to upgrade.
To find out the other reasons Ron says physicians are unhappy with their EHR software and want to switch, read my interview here.